Privacy policy

I have updated your Privacy Policy to reflect your new brand identity, The Posh Pouch by Julia M, and updated the contact email to poshpouchbyjuliam@gmail.com. I also cleaned up the placeholders and formatting to make it look professional and ready for your website.

Privacy Policy

This Privacy Policy describes how The Posh Pouch by Julia M (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at poshpouchbyjuliam@gmail.com or by mail using the details provided below:

The Posh Pouch by Julia M LLC 211 SE Tequesta Ct, Blue Springs, MO 64014, United States

2. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We refer to any information about an identifiable individual as “Personal Information”.

Device Information

  • Purpose: To load the Site accurately and perform analytics to optimize our services.

  • Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with our processor, Shopify.

  • Data Collected: Web browser version, IP address, time zone, cookie information, viewed sites/products, search terms, and Site interactions.

Order Information

  • Purpose: To fulfill our contract (processing payments, shipping, invoices/confirmations), communicate with you, screen for fraud, and provide marketing info based on your preferences.

  • Source: Collected directly from you.

  • Disclosure: Shared with our processor, Shopify.

  • Data Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose: To provide customer assistance and resolve inquiries.

  • Source: Collected directly from you when you contact us.

  • Data Collected: Information provided during the support interaction (e.g., order history, contact details).

3. SMS Marketing & Policy

We value your privacy regarding our SMS marketing service. We use the information you provide to send text notifications (order updates, abandoned checkout reminders), marketing offers, and transactional texts (requests for reviews).

Our website uses cookies to track items in your shopping cart, including abandoned checkouts, to determine when to send reminder messages via SMS.

4. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • We may share information to comply with applicable laws, respond to subpoenas, or protect our rights.

5. Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

  • Google Analytics: We use Google to understand how customers use the Site. Opt-out here.

  • Shopify Audiences: We share Site usage and purchase data with Shopify Audiences to show relevant ads on other websites to buyers who may be interested in our offerings.

Opt-Out Links:

6. Your Rights

GDPR (For EEA Residents)

If you are a resident of the European Economic Area, you have the right to access, port, correct, update, or erase your Personal Information. Your data is initially processed in Ireland and transferred outside of Europe (including to Canada and the USA) for storage.

CCPA (For California Residents)

If you are a resident of California, you have the “Right to Know” what information we hold, the right to port it, and the right to request deletion. You may designate an authorized agent to submit these requests on your behalf.

7. Cookies

A cookie is a small amount of information downloaded to your device. We use functional, performance, advertising, and social media cookies to optimize your experience.

  • Control: You can manage cookies through your browser settings. However, blocking cookies may impact your user experience and Site accessibility.

  • Do Not Track: We do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.

8. Changes & Complaints

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. If you are not satisfied with our response to a complaint, you have the right to lodge it with your local data protection authority.

Last updated: March 12, 2026